# IT Consulting & Cybersecurity for Human Capital Consultancy

> **Anonymized client-reviewed case study.** A growing HR and payroll consulting firm hired Andromeda to safeguard sensitive data, encrypt devices, deploy a managed Microsoft 365 environment, and provide outsourced IT support.
>
> **Source:** Six-page client review published by Andromeda. Results and qualitative assessments reflect client statements at the time of review, not independent measurements.

## Case study at a glance

| Field | Detail |
| --- | --- |
| IT provider | Andromeda |
| Client | Human capital management consulting firm (anonymized) |
| Client industry | HR and payroll consulting |
| Client size | 11–50 employees, per original review |
| Reviewer | Project and operations manager |
| Services | IT consulting, cybersecurity, outsourced IT support |
| Main rollout | March–May 2021 |
| Client-reported expenditure | Approximately $25,000 at review time |
| Overall rating | 5.0/5.0 |
| Quality | 5.0/5.0 |
| Schedule | 4.5/5.0 |
| Cost | 5.0/5.0 |
| Would refer | 5.0/5.0 |

## Project overview

A growing consultancy working with human capital management, HR, and payroll systems needed to protect devices and personally identifiable information (PII). Andromeda implemented a managed Microsoft 365-based environment with device encryption and its security stack. At the review date, the core rollout was complete, but a planned secure mobile-access solution was still pending.

## The client

The client is an HR and payroll consulting firm that helps mid-sized and large employers implement, expand, and stabilize their HCM systems. Its work involves sensitive employee information. Feedback was provided by a project and operations manager.

## The challenge

The company sought more robust protection of its devices and data, access controls, and fully outsourced IT management. Required ongoing services included asset management, monitoring, patching, and technical support.

## The approach

1. Developed a networked environment with Microsoft 365, Office 365, Azure Active Directory (as named in the source), and Intune.
2. Provisioned and encrypted PCs and implemented Andromeda's security stack.
3. Transitioned Outlook services and coordinated end-user onboarding.
4. Implemented PII and cybersecurity training and dark-web monitoring.
5. Established ongoing managed IT support.
6. Planned secure smartphone access to Outlook Web for employee-owned and company-provided devices. This was not yet reported as complete.

### Vendor selection

The client found Andromeda using Clutch, evaluated five managed IT providers, and selected Andromeda for its attention to smaller-business requirements and customer service.

## The outcome

- The client reported that the main Microsoft 365 environment was in place and all PCs were encrypted.
- Colleagues repeatedly described Andromeda staff as knowledgeable, friendly, and responsive to support tickets.
- The reviewer praised the coordinated project plan, communication, and ability to make adjustments.
- **No quantitative performance improvement was supplied.** The client explicitly said the engagement had been too short to establish meaningful metrics.

## Client feedback

> “The differentiator for me is the level of service Andromeda provides. They have not disappointed.”

The reviewer valued customer service and the responsiveness of the technical team. The main improvement suggested was an onboarding questionnaire capturing requirements and configuration preferences, especially Outlook settings, earlier in the process.

The reviewer advised future clients to define requirements before evaluating vendors and verify that all objectives are addressed.

## Review ratings

- Overall: **5.0/5.0**
- Quality: **5.0/5.0**
- Schedule: **4.5/5.0**
- Cost: **5.0/5.0**
- Would refer: **5.0/5.0**

## About Andromeda

Andromeda provides managed IT services, cybersecurity, and IT consulting. Learn more at https://andromeda.tech/.

## HTML companion

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