Andromeda Case Study:
Fast, Right-the-First-Time IT Build-out

 

Cybersecurity, Managed Software Applications & Solutions, and IT Managed Services

They're all vrey good, responsive, supportive, and helpful.

–PresidentManagement Services Company

Why no names? To protect our clients from someone potentially impersonating us.

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This management services company has hired Andromeda for IT services and cybersecurity. The team's efforts include employee onboarding and training and Microsoft Office installation.

 

 

 

Andromeda's team delivers the work on time and budget and communicates well with us.

The Challenge:

Smooth transition when switching IT providers.

Onboarding and software management

  • Cybersecurity
  • Training & Onboarding
  • Microsoft Application Installation & Management

The Action:

Very good, responsive, supportive, and helpful.

Cybersecurity awareness is their biggest strength.

  • Complete IT Managed Services
  • Cybersecurity
  • Training & Onboarding Processes
  • Microsoft Suite Installation & Updating

Case Study Summary

Client Profile

Management Services Company

Core Challenge

IT Managed Services provider changeover

Services Delivered

Cybersecurity and IT Managed Services

Business Outcome

Successfully implemented solutions for the client's issues

www.Andromeda.Tech
(815) 836-0030
Andromeda Perks —

Common benefit of working with Andromeda:
Get free of IT·Drag

 

Besides obvious incidents, your business may be getting dragged down by numerous daily IT inefficiencies.

With our free online calculator, you can quantify these. With Andromeda, you can greatly reduce or eliminate them!

Calculate how much your current IT is costing you. Besides obvious incidents, your business may be getting dragged down by numerous daily IT inefficiencies. With our free online calculator, you can quantify these.
Try Our IT Drag™ Calculator
Andromeda Performance —

We live by metrics: Real data updated weekly!

 

1:38 Min:Sec
Average Time to Live Tech Phone Pickup

27.5 Minutes
Median Ticket Response Time

94%
% of Issues Resolved within 8 Business Hours

8+ Years
Average Employee Retention

★100.0%
Customer Satisfaction Rating
*Statistics were last updated on: Nov 2, 2026 from most recent 30 days of data.