Overview
The manufacturer’s internal IT capacity was insufficient for larger upgrades and specialist network projects.
Challenge
Aging servers, unreliable wireless coverage, hardware replacement needs, and long-term planning required external expertise.
“I can turn to them if there's a situation I can't handle.
The biggest benefit for me has been that peace of mind.”System Administrator
-Manufacturer Chicago, IL
Andromeda’s approach
Andromeda advised on hardware purchases, improved the wireless network, and provided 24/7 assistance from a local team familiar with the environment.
Outcome
The reviewer described improved connectivity, a secure wireless network, and greater confidence that internal staff could escalate issues beyond their experience.
Feedback
A systems administrator highlighted the peace of mind of having an expert team to call.
Limitations
The source contains no quantified uptime or cost savings.
