NIST 800-171:
IT Provider
Compliance matters!
NIST Regulatory Compliance
Secret Sauce item #41 (see Recipe Index)
Vendor compliance:
A necessary key to
your security
What guarantee do you have that your MSP—with access to all your innermost secrets and confidential information—is handling your data securely within their own network and systems?
While nothing can absolutely guarantee 100% security, the IT sector does have a tool to verify and maintain internal security and the shared information of clients. Yet, you might be surprised at just how few MSPs currently comply!
If your MSP is not operating under a NIST 800-171 framework, you just don’t know how safe any of your shared confidential information really is. And, even more alarmingly, neither do they! Efforts to firm up security within your organization could all come to nothing due to a gaping security hole in the very organization that you’re paying to keep you protected!
What is NIST 800-171 Compliance?
NIST 800-171 is a set of guidelines developed by the National Institute of Standards and Technology (NIST) to safeguard Controlled Unclassified Information (CUI) in non-federal systems and organizations.
The framework outlines security requirement guidelines covering aspects
like access control, incident response, security assessment, and configuration management as well as system and communications protection.
To ensure alignment with the established guidelines, various controls like strict data handling and access procedures, system scans, and audits of security measures are undertaken and thoroughly documented on a regular basis.
Why your MSP should comply
A chain is only as strong as its weakest link. Regardless of how rigorously your data security is maintained internally, you need your MSP IT provider to be NIST 800-171 compliant to ensure that they follow rigorous cybersecurity standards to safeguard sensitive data from unauthorized access and potential breaches within their systems.
NIST compliance demonstrates a provider’s commitment to robust information security practices, fostering trust and confidence in their ability to handle and protect critical business information.
Compliance translates to to fast, effective response
Among other advantages, an IT provider committed to regulatory compliance promotes efficient and effective daily responsiveness. We let real up-to-date metrics make our claims:
1:51 Min:Sec
Average Time to Live Tech Phone Pickup
55.5 Minutes
Median Ticket Response Time
★95%
% of Issues Resolved within 8 Business Hours
8+ Years
Average Employee Retention
★95.6%
Customer Satisfaction Rating
The Andromeda Guarantee
Living within a Compliance framework is a primary ingredient that allows us to make guarantees like this:
THE ANDROMEDA GUARANTEE
If you ever feel we’ve missed the mark on our promised service delivery*, don’t just tell us—tell us what you think that mistake cost you (up to the amount of your monthly service invoice), and we'll credit that amount on your next invoice.
*(per our quoted conditions)
Let's talk
Scheduling a
discovery call
Combine our adherence to compliance with Andromeda's M*AR*S platform of top-tier tech and personalized, proactive service and you'll discover that your IT service interactions could be transformed from an unpleasant daily frustration to a consistently responsive and effective one.
If that sounds like something you and your business could benefit from, get the ball rolling by scheduling an introductory phone call:
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Fill out the form below and Carl will reach out to get something scheduled:
Additional Andromeda details
Still Need To Do A Bit More Research On Andromeda Before Scheduling An Intro Call?
Top 5 Reasons to Consider Andromeda Over ANY Competitors:
- Over 30 years experience providing top-level managed IT services to businesses like yours
- Andromeda incorporates regular audits and system reviews as an integral part of our service to you.
- We establish a core set of service team members to each client. That—along with our outstanding employee retention rates—takes all the frustration out of daily/weekly/yearly interactions with you. You get a service team that really knows your system, network, and people and who are dedicated to helping you succeed!
- A NIST 800-171 Compliant IT Provider is an absolute "must" for your network security
- Andromeda's M*AR*S (Managed*ARchitecture*SolutionTM) is a unique, comprehensive service platform that guides what what we offer and how we communicate with you about your IT.
The Andromeda Difference
When it comes to managing your IT, we believe in simplicity, accountability, and delivering consistent value. That’s why businesses choose Andromeda. We provide clearly defined service bundles—PLUTO and JUPITER—with straightforward managed services pricing that is based on a flat, per-user rate. No hidden charges. No surprise invoices. Just predictable support aligned with your business needs.
With Andromeda, your managed IT services pricing includes much more than basic tech support. You get structured onboarding, documented processes, ongoing infrastructure audits, and proactive system monitoring. Our services are built to eliminate downtime and reduce day-to-day frustrations, allowing your team to stay focused on business growth.
Our managed IT services cost is designed to reflect real value. From remote help desk access and Microsoft 365 management to endpoint protection and cybersecurity training, everything is laid out clearly, with optional add-ons to expand coverage as needed. It’s IT support that grows with you—transparent, process-backed, and results-driven.
The Details of Our IT Service Guarantee
We promise to give you service and experience far beyond what you were getting before us. If you ever feel we’ve missed the mark on our promised service delivery (per our quoted conditions), don't just tell us—tell us what you think that mistake cost you (up to the amount of your monthly service invoice), and we'll credit that amount on your next invoice.
When businesses explore outsourced IT, one of the first questions they ask is: “What will it cost?” At Andromeda Technology Solutions, we believe in complete transparency and consistency in our managed services pricing. That’s why we offer straightforward service bundles with clearly outlined features—so you know exactly what you’re paying for.
Our managed IT services pricing is designed to eliminate surprise costs, giving you peace of mind and better control over your IT budget. Whether you're a small team or a growing enterprise, our pricing model aligns with your real-world needs, providing access to unlimited support, proactive monitoring, and cybersecurity tools under one predictable monthly fee.
Unlike providers who charge per ticket or surprise you with hidden fees, our service bundles are flat-rate and flexible. We offer two core packages—Pluto and Jupiter—each structured around common business IT requirements. This modular approach ensures that your managed IT services cost reflects exactly the level of service and support your team needs—nothing more, nothing less.
How We Reduce Your IT Issues Fast With Proactive Support
Tired of constant disruptions? Andromeda Technology Solutions helps businesses, especially manufacturers, cut downtime and reduce break/fix tickets by as much as 30% with proactive IT support.
(See a recent case study.)
We have built our entire approach around simplicity, accountability, and meaningful outcomes. Many providers overwhelm clients with complex service agreements and reactive support models. Andromeda is different. We deliver clearly outlined services tailored to your environment and supported by a dedicated and proactive team that understands your systems and goals.
Every engagement is designed to improve performance, strengthen cybersecurity, and ensure your infrastructure supports day-to-day operations. From ticket resolution to uptime reliability, we aim for measurable results, not just promises.
Frequently Asked Questions About Managed IT Services Pricing
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What’s included in Andromeda’s managed services pricing?
Our pricing includes a wide range of essential services like 24/7 support, endpoint protection, patch management, and strategic technology planning — all clearly outlined in our PLUTO and JUPITER bundles.
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How much does managed IT services cost?
At Andromeda, we offer a simple Pluto (basic) or Jupiter (enhanced) choice of service tiers—each with customizable add-ons. Your total cost will depend on your number of users and the level of support your business needs. See our Andromeda Pricing-Tiers webpage for full details.
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What's included in the monthly pricing?
Both plans include essential services like 24/7 help desk support, endpoint security, patching, proactive monitoring, and backup solutions. The JUPITER bundle includes additional services like password management and quarterly account reviews.
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Can I customize the services I need?
Yes! We offer optional add-on services so you can build a package that fits your exact needs — whether it's onsite support, project work, or more advanced cybersecurity tools.
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Is managed services pricing fixed, or will it change over time?
Our managed services pricing is designed to be stable and predictable. You’ll know what you’re paying each month, and we’ll always communicate any changes in advance if your needs grow.
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How do I know which package is right for me?
That’s what we’re here for. We’ll guide you through the differences between PLUTO and JUPITER and help you choose the option that offers the best value based on your business size, goals, and IT environment.
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What happens during the discovery call?
During your free discovery call, we’ll discuss your current IT setup, your goals, and challenges. You’ll get expert advice, a clear understanding of our offerings, and a breakdown of your expected managed IT services cost — no pressure, no sales pitch.