Overview
The company required dependable email, network infrastructure, antivirus protection, and continuing technical support.
Challenge
Technical interruptions in email or network services could interfere with transportation operations.
Andromeda’s approach
Andromeda set up email servers, DNS, routers, firewalls, antivirus solutions, and provided server procurement, remote assistance, and regular on-site support.
Outcome
The reviewer reported few recurring problems, fast response when issues arose, and an email delivery problem fixed by moving to a new server and dedicated IP address.
Feedback
“They've met every one of our needs.”—Chris CFO
Rail Transportation Service, Maumelle, AR
The reviewer praised consistent deadlines and responsiveness to support requests.
Limitations
The reviewer reported no meaningful improvement requests.
